Introduction
Welcome to the website of Synergy Wellness Limited trading as Synergy BMI (“we”, “us”, “our”). These Terms of Use govern your access to and use of our websites (www.synergybmi.com, http://www.synergybmi.co.uk & http://www.synergybmi.ie).
By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our site.
Use of the Website
You must be at least 18 years old to use our website.
You agree to use our website only for lawful purposes and in accordance with these terms.
We reserve the right to modify, suspend, or terminate access to our website at any time without notice.
Intellectual Property
All content on our website, including text, graphics, logos, images, videos, downloadable materials, and software, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, transmit, or create derivative works from any content without our express written permission, except where expressly permitted for personal, non-commercial use.
User-Generated Content
If you submit content (including comments, feedback, reviews, or other materials), you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, and distribute such content for the purposes of operating and improving our services.
You agree not to submit content that is unlawful, misleading, offensive, defamatory, or infringes the rights of others.
Practitioner Services
Our website enables users to book one-to-one consultations and participate in group programmes delivered by registered practitioners.
All practitioners providing services via our platform operate as independent professionals and are responsible for complying with their applicable professional standards, regulatory requirements, ethical obligations, and insurance requirements.
We do not assume responsibility for the qualifications, conduct, professional judgment, or services provided by any practitioner listed on or accessed through our website.
Users are responsible for satisfying themselves as to the suitability, credentials, and regulatory status of any practitioner they engage with.
Platform Role & Allocation of Responsibility
Synergy BMI operates as a digital platform that facilitates access to registered, independent practitioners and provides educational resources, group support programmes, and informational content relating to health, wellbeing, and weight-management journeys.
All one-to-one consultations, group programmes, workshops, and professional services are provided by practitioners acting in their independent professional capacity.
Each practitioner is solely responsible for:
• The professional, clinical, therapeutic, or advisory services they provide
• Compliance with all applicable professional, legal, regulatory, and ethical obligations
• Maintaining appropriate professional indemnity and liability insurance
• The accuracy, appropriateness, and outcomes of any advice, guidance, or recommendations given
Synergy BMI does not:
• Provide clinical care
• Supervise, direct, or control practitioner services
• Assume responsibility or liability for the professional acts or omissions of practitioners
By booking or participating in services through this website, you acknowledge and agree that any professional relationship is between you and the practitioner, and not with Synergy BMI.
Healthcare Disclaimer (Important)
The content, educational materials, group programmes, and support services made available via this website are provided for educational and supportive purposes only.
They do not constitute medical advice, diagnosis, treatment, or prescribing services and are not a substitute for advice from a qualified medical practitioner, pharmacist, or prescribing clinician.
Synergy BMI does not prescribe medications, provide dosing advice, or make decisions regarding the initiation, adjustment, continuation, or discontinuation of prescription medicines, including but not limited to GLP-1 receptor agonists.
You acknowledge that:
• You remain solely responsible for your medical care and medication decisions
• You should consult your GP, pharmacist, or prescribing clinician regarding any medical condition, medication, or side effects
• Any reliance on information obtained through this website is at your own risk
Informational Content & Educational Resources
Any articles, videos, downloadable materials, libraries of information, or educational content provided on this website are intended to support general understanding and engagement with health and wellbeing topics.
Such content does not take account of individual circumstances and should not be relied upon as personalised medical, nutritional, psychological, or therapeutic advice.
Disclaimers and Limitation of Liability
The website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including but not limited to warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, incidental, consequential, or special damages arising from or in connection with:
• Use of, or inability to use, the website
• Reliance on any content, materials, or services accessed via the website
• Participation in any services booked through the platform
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Synergy Wellness Limited trading as Synergy BMI, its directors, officers, employees, contractors, and affiliates from and against any claims, liabilities, losses, damages, costs, or expenses (including legal fees) arising out of or in connection with:
• Your use or misuse of the website
• Your breach of these Terms of Use
• Your engagement with services provided by practitioners
Third-Party Links
Our website may contain links to third-party websites or services. We do not control, endorse, or accept responsibility for the content, availability, or practices of any third-party sites.
Force Majeure
We shall not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, technical failures, cyberattacks, government actions, or service interruptions.
Arbitration
Any dispute arising out of or in connection with these Terms of Use shall first be addressed through good-faith discussions. If unresolved, the dispute shall be submitted to binding arbitration in Dublin, Ireland, in accordance with Irish law. Each party shall bear its own costs.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
Changes to These Terms
We reserve the right to amend these Terms of Use at any time. Updated versions will be posted on the website, and continued use constitutes acceptance of the revised terms.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts, save where arbitration applies.
Contact Us
Synergy Wellness Limited trading as Synergy BMI
Registered Address: 47 Stillorgan Heath, Stillorgan, Co. Dublin, A94HK20, Ireland
Email: info@synergybmi.com
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